GT ORGANISES FORUM FOR CUSTOMERS ...At Dunkwa-On-Offin (PAGE 21)

Story: Collins Agyekum-Gyasi, Dunkwa-On-Offin

THE Customer Care Manager of Ghana Telecom (GT) in charge of the Central Region, Mr Joseph Frimpong, has stated that the company’s vision of “linking people everywhere” is on course.
He said as the leading telecommunication company in the country, it would continue to work hard to ensure that its services reached all parts of the country.
Mr Frimpong was speaking at a forum attended by the company’s customers at Duakwa-on-Offin.
GT, he said, was not only concerned with extending its services to all parts of the country, but was also focusing on its social responsibilities to the people.
He added that GT had been sponsoring a number of major events taking place in the country, especially in the areas of health, sports, education and culture.
Mr Frimpong announced that the company was adopting some prudent and pragmatic measures to ensure that broadband services were extended to the Upper Denkyira East Municipality to enhance the use of the Internet in the area to meet the customers’ aspirations to be part of the global age business.
“This is GT’s new entry-level package and is ideal for heavy dial- up users. In fact, the Broadband Lite is GT’s product designed with customers in mind,” he explained.
Mr Frimpong commended customers of the company for patronising its products at all times. He urged the customers to dial the hot line 100 for enquiries or lodge complaints about the company’s operations, assuring them that such concerns would be treated with a lot of care.
“GT is committed to easing the financial burden on its customers at reduced cost of extending and installing land line by 50 per cent so that more people could have access for various purposes,” he said.
During an open forum, the customers asked questions concerning GT services.
Some of the questions touched on the extension of Onetouch services to most parts of the country, poor network services and others.
The chief of Dunkwa, Nana Obeng Nuako III, and his linguist, Okyeame Donkor, the Dunkwa Municipal Police Commander, Mr S. Buabin, and Nana Kwaw Nkrumah, the Board Chairman of the Dunkwa Mutual Health Insurance Scheme and other personalities, attended the programme.